Concierge healthcare is a private-pay model designed to provide patients with enhanced access, longer appointments, and a more direct relationship with their healthcare provider.

No. Owens Elite Health & Wellness is a private-pay practice, and all services are provided on a self-pay basis.

No. The cost of recommended or ordered laboratory work and diagnostic testing is the patient’s responsibility.

Please inform your provider during your appointment if you have a preferred laboratory.

Our practice also utilizes Fullscript, which may provide upfront discounted pricing for certain laboratory services and recommended supplements. A nominal laboratory-review fee may apply and will be disclosed before payment.

Fullscript accepts credit cards and may allow patients to use eligible FSA or HSA funds.

You can reach me anytime via my contact page or email. There is an option to schedule an appointment.

Prescriptions may be ordered when medically appropriate, following a proper medical evaluation, and when legally permitted.

The cost of medications and medical supplies is not included in the cost of your appointment or membership.

Please keep your preferred pharmacy information current to help ensure timely electronic prescription submissions.

An initial consultation fee applies as outlined on the Services and Pricing page.

Payment is due before your consultation, appointment, or membership service begins.

Patients may end the patient-provider relationship at any time. Fees already paid are nonrefundable, and services will be considered concluded at the time the relationship is terminated.

Calls and messages will be returned as promptly as reasonably possible. Established patients may have access to direct messaging and priority appointments according to their membership level.

This service is not intended for medical emergencies.

No. Membership does not replace comprehensive health insurance.

Membership does not cover emergency care, hospitalization, specialist services, imaging, diagnostic testing, or other medical services provided outside Owens Elite Health & Wellness.

Patients are encouraged to maintain health insurance for services that are not included in the membership agreement.

Owens Elite Health & Wellness does not guarantee or routinely prescribe controlled substances.

All prescribing decisions are based on the provider’s clinical judgment, applicable laws, professional standards, and the individual patient’s medical needs.

Do not use the patient portal, text messaging, or concierge communication services for a medical emergency.

Call 911 or go to the nearest emergency department immediately.

Nonurgent messages are generally answered within one business day.

Response times may vary depending on weekends, holidays, appointment schedules, and the nature of the request.

Owens Elite Health & Wellness provides care to adults who are 18 years of age or older.

Telehealth appointments are conducted through a secure, private platform. Patients must be physically located in the State of Florida at the time of the appointment to receive telehealth services.